Reference

Terms That Keep Your Account Running Smoothly

These terms set out how your spn888 account works — what we expect from you, what you can expect from us, and how wallet transactions through DANA, OVO, and GoPay are handled. Read them before you start, so nothing catches you off guard.

Account Eligibility RulesWallet & Payment TermsFair Use PolicyAccess by Local Law
spn888 Terms That Keep Your Account Running Smoothly
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Data We Collect We collect the details you provide at registration — name, contact info, wallet ID — to verify your account and process DANA, OVO, or GoPay transactions accurately.
How Long We Keep It Account data is retained while your account is active and for a period after closure, in line with applicable financial and regulatory requirements for Indonesia-accessible services.
Cookie and Session Use We use session cookies to keep your login active across pages and devices. You can manage cookie preferences in your browser, though some features need them to work.
Requesting Changes To update or query personal data held on your account, contact support with your registered details. We aim to respond to data requests within a reasonable timeframe.
REACH US DIRECTLY

How to Contact Us About These Terms

Live Chat Support Open chat from any page on spn888 — available directly through your account dashboard for account and terms queries. Response times vary by queue.
Email Support Send detailed questions about specific clauses, account status, or wallet transaction disputes to our support address listed in your account settings.
Help Centre Our help section covers common terms questions — account limits, wallet rules, and eligibility by region — with step-by-step answers you can check any time.

Common Questions About These Terms

These terms apply to anyone who opens an account on spn888. Access and service availability depend on local law and are only offered where eligible under your region's regulations.

No. The wallet you use must be registered in your own name. Deposits from wallets belonging to another person may be reversed and can lead to account review.

We'll contact you via your registered email or account notification before significant changes take effect. Continued use of your account after the notice period means you accept the updated terms.

Contact our support team through live chat or email with your account details. We'll process the closure request and confirm once your account is deactivated and any pending transactions are settled.

Each person may hold one account only. Duplicate accounts are against our terms and will result in suspension of all related accounts, with any associated balances subject to review.

The current version of our terms is always available on this page. If you need a copy for reference, you can save or print this page directly from your browser at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.